Expert OTM Solution Architect

14 hours ago

Erode, Tamil Nadu, India beBeeSolution Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
ServiceNow- OTM Solution Consultant Job Description

We are seeking a highly skilled ServiceNow OTM Solution Consultant to join our team. As a key member of our ITOM (IT Operations Management) group, you will be responsible for implementing and configuring the ServiceNow platform for Operational Technology (OT) management.

The ideal candidate will have extensive experience with ServiceNow, specifically in the areas of configuration management database (CMDB), discovery, and service graph connector. You should also possess a strong understanding of networking concepts, including DMZ zones, public/private/hybrid cloud environments, and industrial control systems.

In addition to technical expertise, the successful candidate will demonstrate excellent communication and problem-solving skills, with the ability to work closely with architects to ensure technically feasible solutions.

The role involves collaborating with project stakeholders throughout planning, development, and release processes, as well as documenting all developments, configurations, and technical details. Training material creation and presentation of new processes and procedures to stakeholders is also essential.

Required Skills and Qualifications:

  • Good Understanding and hands on implementing Midserver configuration, CMDB, Discovery, Service Graph Connector (SGC).
  • Good knowledge and understanding on Networking concepts, DMZ zone, Public/Private/Hybrid Cloud environment etc.
  • Basic understanding on how Industrial control system works and OT network functions. Idea on Purdue Model architecture.
  • Good to have Prior experience on implementing OT Visibility and OT Asset Management & OT Service Management module in ServiceNow.
  • Basic understanding on Windows, Linux/UNIX administrations and Power/Shell scripting.
  • Moderate understanding on Database level architecture, how to write SQL queries.
  • Basic understanding and ability to script automated processes. Script includes , Business rule, script action etc.
  • Configuration and enhancements capability on the ServiceNow CMDB, ITOM modular platform.
  • Develop ServiceNow ITOM configuration, including CMDB Data alignment & automated data population, data import etc.

Benefits:

We offer a comprehensive benefits package, including equal employment opportunity regardless of race, ethnicity, nationality, gender, gender-identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, dis-ability or any other characteristic protected by applicable law.

Others:

Candidates interested in this exciting opportunity should submit their resume to [insert email address]. We look forward to hearing from you

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