Senior Publisher Operations Specialist

1 week ago

Pune, Maharashtra, India TripleLift Full time

About TripleLift

We're a cutting-edge ad tech company that's revolutionizing digital advertising through innovative solutions, premium formats, and expert support. Our team is dedicated to elevating the programmatic ecosystem, and we're looking for a talented Publisher Operations Manager to join our crew.

Role

The Publisher Operations team at TripleLift is the backbone of our publisher-side integrations. As a Publisher Operations Manager, you'll be responsible for onboarding new publishers, collaborating with our Yield team to analyze integrations, and providing support to our Publisher Client Services team.

Key Responsibilities

  • Consult and direct clients on integration best practices;
  • Own the integration process across new and existing publishers to ensure consistent success and adoption of best practices.
  • Onboard publisher inventory and activate them for TripleLift's various advertising formats using our internal tools.
  • Manage your workload within our CRM system Salesforce utilizing Salesforce Cases.
  • Manage and ensure the success of publisher integration - monitor performance, launch new accounts, make optimization suggestions, set up reports, etc.
  • Troubleshoot integration issues and escalate to senior team members and engineering where applicable.
  • Launch experiments in conjunction with our Yield Team and publisher clientele to advance monetization strategies and techniques;
  • Using knowledge of HTML and CSS, resolve publisher placement render issues;
  • Support the Publisher Development team by consulting publishers on integration suggestions during the pre-sales process.

Requirements

  • Ad Trafficking experience with knowledge of Google Ad Manager and Google Publisher Tag technologies;
  • Experience working for or with a digital publisher;
  • Strong customer service and interpersonal skills;
  • Extremely strong and demonstrable work ethic;
  • Ability to work individually and collaboratively to drive business forward;
  • Excellent administrative skills and attention to detail;
  • Ability to work quickly and independently with minimal oversight;
  • Ability to work under pressure and multitask in a fast-paced start-up environment;
  • Ability to accept feedback and constructive critique positively;
  • Strives for continued learning opportunities;

Additional & Desirable skills:

  • Experience of managing cases within Salesforce
  • Experience with HTML, CSS, JS, SQL, testing and debugging (Postman) and browser Dev Tools
  • Experience of managing and resolving discrepancies

Benefits

We offer a dynamic and collaborative work environment, opportunities for growth and development, and a competitive benefits package. If you're passionate about ad tech, have a strong work ethic, and are looking for a challenging and rewarding role, we'd love to hear from you

How to Apply

Interested in joining our team? Please submit your application, including your resume and a cover letter, to [insert contact email or link to application portal].

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