Technical Implementation Specialist

2 days ago

Bengaluru, Karnataka, India beBeeImplementation Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

We are looking for a highly skilled Technical Implementation Specialist to support the implementation and ongoing maintenance of our Zuora platform, including Zuora Billing, Zuora Revenue, and Zuora CPQ.

The ideal candidate will have a strong foundation in SQL and Python, technical expertise in at least two of the three core Zuora applications, and experience in subscription-based systems.

Key Responsibilities:

  • Platform Design: Assist in designing and configuring Zuora modules to meet business requirements.
  • System Support: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
  • Integration Management: Work with integration teams to ensure smooth connections between Zuora and enterprise systems.
  • Customization Development: Develop and maintain custom workflows to automate business processes within Zuora.
  • Reporting Creation: Create and maintain reports to provide insights and support decision-making.
  • Testing and Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
  • Data Analysis: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
  • Revenue Automation Support: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.
  • Stakeholder Partnership: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
  • Upskilling Finance Team Support: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
  • Documentation Maintenance: Maintain detailed technical documentation for workflows, configurations, and processes.
  • System Monitoring and Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.

Required Skills and Qualifications:

  • 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
  • Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
  • Strong foundation in SQL for data queries and analysis.
  • Proficiency in Python for scripting, automation, and data handling.
  • Deep understanding of Zuora configurations, workflows, and APIs.
  • Prior development experience with Salesforce is a plus
  • Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems.
  • Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.
  • Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
  • Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

Certifications:

  • Zuora Billing Certification
  • Zuora Revenue Certification
  • Zuora CPQ Certification
  • Zuora Reporting Certification
  • Zuora Administrator Certification

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