
Account Receivable Manager
21 hours ago
Job Summary
- We are seeking a highly skilled Account Receivable Specialist to join our team.
About The Role :
- The successful candidate will be responsible for managing accounts receivables, resolving customer billing problems and ensuring disputed items are reviewed and resolved accordingly.
- This role requires an individual with previous AR & Billing experience who can draw on their knowledge to perform duties effectively.
- The specialist must comply with established policies and procedures.
Key Responsibilities
- Identify and resolve basic and routine issues impacting payment
- Overcome customer objections concerning payments and assist them in understanding their account terms
- Negotiate payment arrangements and follow prescribed escalation procedures
- Provide thorough, efficient and accurate updates to customer and other stakeholder information using various software programs
- Submit recommendations to write-off account balances
- Monitor and maintain assigned queue of customer accounts
- Carry out exceptional coordination with various departments to ensure great customer experience
Requirements
- Previous experience in collections or AR & Billing
- Strong communication and negotiation skills
- Ability to work under pressure and meet deadlines
- Knowledge of software programs including UPS proprietary programs
- Excellent organizational and time management skills
Benefits
- Opportunity to work in a dynamic and fast-paced environment
- Chance to develop skills and expertise in the field of account receivable management
- Collaborative team environment
Others
- Prepare reports to senior management as required
- Support team members as needed
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