ServiceNow Solutions Developer

1 day ago

Mount Abu, Rajasthan, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: ServiceNow Developer

About the Role:

We are seeking an experienced ServiceNow Developer to join our team. As a key member of our organization, you will be responsible for designing, developing, and implementing innovative solutions using the ServiceNow platform.

Key Responsibilities:
  • Develop enhancements identified during UAT and review existing designs for improvements.
  • Implement ServiceNow Order Management (OM) and Customer Service Management (CSM) solutions, including simple order capture and orchestration, complex order capture and orchestration with links to Service Portfolio Management & CSM, integrations with third-party tools.
  • Collaborate with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions.
  • Ensure solutions align with platform standards and minimize customizations.
Required Skills and Qualifications:
  • Strong hands-on experience in ServiceNow development (6+ years total, 3+ years in Order Management).
  • Good knowledge of ServiceNow modules: CSM, IT Service Management, Service Portfolio Management.
  • Strong expertise in Configuration Item Management (CIM) and Service Catalog Management.
  • Deep understanding of Workspaces, UI Builder, Flow Designer, and Integration Hub.
  • Proficiency with scripted APIs and integration with external systems.
  • Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities).
  • Practical experience in portal management & customization, as well as Service Catalog definition and setup.
  • Ability to design, prototype, and transform ideas into ServiceNow solutions.
  • Knowledge of sales and ordering processes is a plus.
Professional Skills and Methods:
  • Strong problem-solving and analytical skills.
  • Experience collaborating with architects, business analysts, and tech leads.
  • Capable of translating user stories into ServiceNow features with minimal customization.
Soft Skills:
  • Fluent English with excellent communication skills.
  • Fast learner with proactive attitude.
  • Strong teamwork skills – able to support and collaborate when challenges arise.

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