Business Automation Specialist

2 weeks ago

Gurgaon, Haryana, India beBeeAutomation Full time ₹ 40,00,000 - ₹ 50,00,000

Job Summary

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Were seeking a seasoned Business Analyst with 8+ years of experience to join our team. The ideal candidate will be a skilled problem-solver who can drive automation and process improvements across various business functions.

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Key Responsibilities

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  • Partner with Product & Operations to identify manual, repetitive processes that can be automated.
  • Document business requirements and functional specifications for automation of transaction flows.
  • Analyze and investigate system/data issues, supporting bug identification and resolution tracking.
  • Collaborate with Engineering to ensure business needs are accurately translated into automated solutions.
  • Support UAT and validate outcomes for automation fixes or improvements.
  • Create documentation, workflows, and SOPs for automated processes.
  • Use data to measure automation success, identify gaps, and recommend improvements.
  • Write and run basic SQL queries to support analysis, validation, and troubleshooting.
  • Mentor and guide junior Business Analysts; may manage a small BA team.

Requirements

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  • Bachelors/Masters degree with 8+ years of experience as a Business Analyst (Insurance, BFSI, or SaaS domain experience preferred).
  • Prior exposure to business process automation, workflow tools, or transaction automation initiatives.
  • Excellent analytical and investigative skills; ability to dig into issues and identify patterns.
  • Strong experience in bug tracking, triaging, and cross-functional collaboration with QA/Engineering teams.
  • Familiarity with tools such as JIRA, Confluence, Excel/Sheets, and process mapping platforms.

How To Apply

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Visit our website at www.zinnia.com/careers to learn more about this opportunity and submit your application.

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