
Travel Industry Air Fare Professional
3 days ago
- Book and issue international air tickets with precision using GDS platforms, ensuring accuracy in fare selection and itinerary construction.
- Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules.
- Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients.
- Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes.
- Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information.
- Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions.
- Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication.
- Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference.
- Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing.
- Minimum 2–4 years of hands-on experience in international air ticketing.
- Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.).
- Familiarity with IATA and airline fare rules, refund policies, and international routing.
- Excellent attention to detail and problem-solving skills.
- Ability to work efficiently in a fast-paced, deadline-driven environment.
- Good written and verbal communication in English; additional language skills are a plus.
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