Customer Support Specialist

1 week ago


Pune, Maharashtra, India Siemens Healthcare Private Limited Full time
Job Title: Customer Support Engineer

Siemen's Healthineers is seeking a skilled Service Engineer to join their team in Nashik. The ideal candidate will have experience in installing and servicing medical equipment, including MRI, CT, and Cath Lab systems.

Key Responsibilities:
  • Installation and service support for medical equipment, including MRI, CT, and Cath Lab systems.
  • Handling breakdowns, updates, and safety checks.
  • Routine maintenance, tune-ups, and calibration of systems to ensure uptime.
  • Machine demonstrations and first-level application to users.
  • Remote service through Siemens Remote Service (SRS) connectivity.
  • Selling of spare parts, consumables, contracts, and renewals.
  • Collaboration with service partners for outsourced business, OEM products, spare parts, and tools requirements.
Education/Skillset/Experience:
  • Candidate should have a degree in Electronics or Electrical Engineering with 4-10 years of service experience in handling medical equipment.
  • Candidates with experience in multi-modality systems, such as MRI, CT scanners, and Cath labs, are also considered.


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