Advanced CRM Analyst

5 days ago


Bengaluru, Karnataka, India Okta Full time

Career Opportunity: Advanced CRM Analyst
Okta seeks an experienced Advanced CRM Analyst to drive data quality excellence across our organization. As a senior member of our team, you will leverage your expertise in data analysis, process optimization, and stakeholder collaboration to ensure the highest level of data quality and integrity.

Responsibilities:

  • Data Analysis and Insights: Develop and maintain complex reports and dashboards to provide actionable insights on data quality trends and patterns.
  • Process Optimization: Identify areas for improvement in data quality processes and develop recommendations for enhancements.
  • Stakeholder Collaboration: Work closely with cross-functional teams to ensure alignment on data quality goals and objectives.

Requirements:

  • Degree: Bachelor's at minimum.
  • Data Manipulation: Knowledge of ETL (Extract, Transform, Load) tools and methodologies.
  • Familiarity with Data Obligations: Basic understanding of GDPR, Office of Foreign Asset Controls (OFAC).
  • Experience: 5+ years of experience in data quality improvement initiatives within Salesforce, improving data accuracy.

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