Customer Service Team Lead
1 week ago
We are seeking a seasoned Customer Service Team Lead for Wroots Global Private Limited.
This role is perfect for individuals with a strong background in customer support and a passion for leading teams.
The ideal candidate will have a minimum of 1 year of experience in a similar role, excellent communication skills, and the ability to lead a team.
Responsibilities:
- Manage a team of customer support representatives.
- Oversee the customer service process.
- Resolve customer complaints.
- Create policies and procedures.
- Plan training and standardize service delivery.
- Select and hire new staff.
- Monitor individual representative and team performance.
- Conduct quality assurance surveys and provide feedback.
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeKey Responsibilities:As a key member of our team, you will be responsible for managing a team of representatives who provide exceptional customer support.Leadership and Team Management:Oversee the customer service process to ensure seamless delivery of support services.Develop and implement policies and procedures to enhance customer satisfaction.Plan and...
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Customer Service Team Lead
6 days ago
Bengaluru, Karnataka, India Call For Jobs Full timeThe ideal candidate will possess a strong background in customer service, with a proven ability to build and lead high-performing teams.We are seeking a highly motivated Support Operations Manager to oversee the customer service process.In this role, the Customer Experience Director will be responsible for creating policies and procedures to ensure a...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Mouser Electronics Full timeJob Title: Customer Service Team LeadThe Customer Service Team Lead is responsible for overseeing the daily operations of the customer service team and ensuring that service excellence is maintained. This role requires strong leadership and communication skills to manage a team of customer service representatives and provide support to other departments as...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Thermo Fisher Scientific. As a key member of our customer service team, you will be responsible for leading a large team of customer service representatives to achieve operational goals and deliver exceptional customer experiences.Key...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Thermo Fisher Scientific. As a key member of our customer service team, you will be responsible for guiding and leading a large team of customer service representatives towards achieving operational goals.Key ResponsibilitiesLead a team of customer...
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Customer Service Team Lead
6 days ago
Bengaluru, Karnataka, India Akrn Staffhr Solutions Full timeWe are seeking an exceptional Customer Service Team Lead to join our team at Akrn Staffhr Solutions. This key role involves managing a team of representatives who deliver first-class customer service and after-sales support.As a Customer Service Team Lead, you will be responsible for creating policies and procedures to ensure a standardized level of service...
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Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India Infinity Solutions Full timeAt Infinity Solutions, we're looking for a seasoned professional to take on the role of Customer Service Team Lead. In this position, you'll be responsible for managing a team of representatives providing exceptional customer support.The ideal candidate will have a minimum of 6 months of experience in tele callings and a strong background in customer...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Snaphunt Full timeUnlock Your Potential as a Customer Service Team LeadAt Snaphunt, we're seeking a seasoned Customer Service Team Lead to join our dynamic team. As a key member of our customer service department, you'll be responsible for leading a team of customer service representatives to deliver exceptional service to our clients.Your Key Responsibilities:Lead and...
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Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India V4U HR SOLUTIONS Full timeWe are seeking a Customer Service Executive to lead our customer service team, providing exceptional service and support to our clients. This role requires strong interpersonal skills, leadership skills, and the ability to stay calm under pressure.We offer a range of products that help prevent and cure various health issues, and our customer service team...
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Customer Service Team Lead
4 days ago
Bengaluru, Karnataka, India Skylar Consultancy Full timeAbout the Role:We are seeking a Customer Service Team Lead to manage a team of representatives who will provide excellent customer service and support. The ideal candidate will create and implement policies and procedures to ensure consistent service delivery.Key Responsibilities:Manage a team of customer support representatives.Develop and implement...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Tiyasha Software Full timeTiyasha Software is seeking a seasoned Team Lead to spearhead our customer service team.The RoleTeam Lead (BPO Background)Position Overview:We are looking for a dynamic and results-driven Team Lead with a background in Business Process Outsourcing (BPO) to lead and supervise a team of customer service representatives. The ideal candidate will be responsible...
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Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India People First Consultants Full timeJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at People First Consultants. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide customer service and support to clients via phone, email, and chat.Resolve...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeJob SummaryAs a Customer Service Team Lead at Thermo Fisher Scientific, you will be responsible for guiding and leading a large team of Customer Service Representatives (CSRs) towards achieving operational goals. This includes accurate order entry, timely response to requests, effective telephone metrics, and achieving quote request service levels while...
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Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India Akrn Staffhr Solutions Full timeWe are seeking a highly skilled Customer Service Team Lead to oversee the customer service team at Akrn Staffhr Solutions. The ideal candidate will possess excellent interpersonal and communication skills, as well as a professional appearance. As a Support Services Manager, you will be responsible for managing a team of representatives who will offer...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Snaphunt Full timeThe OpportunitySnaphunt is seeking a seasoned Customer Service Team Lead to join our team. As a key member of our operations team, you will be responsible for leading and supervising a team of customer service representatives to ensure adherence to performance standards, productivity goals, and quality metrics.The RoleTeam Management: Lead and supervise a...
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Customer Service Team Lead
5 days ago
Bengaluru, Karnataka, India Yihires Pvt Ltd Full timeCustomer Support Executive Responsibilities:Team Management: Oversee and lead a team of representatives offering customer support.Customer Service Process: Ensure the customer service process runs smoothly and efficiently.Complaint Resolution: Resolve customer complaints in a timely and professional manner.Policies and Procedures: Develop and implement...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Snaphunt Full timeThe OpportunityOur client, a market leader in consulting, is seeking a seasoned professional to lead their customer service team. This is a fantastic opportunity to join a company with a solid track record of performance and contribute to their continued success.The RoleAs a Team Lead Customer Service Representative, you will be responsible for leading and...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Sagar Solution Full timeCustomer Service Executive Job DescriptionWe are seeking a highly skilled Customer Service Executive to oversee the delivery of exceptional customer service and after-sales support. As a key member of our team, you will be responsible for managing a team of representatives who will provide top-notch customer support.Key Responsibilities:Lead a team of...
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Customer Service Team Lead
3 weeks ago
Bengaluru, Karnataka, India Tiyasha Software Full timeTiyasha Software is seeking a seasoned Team Lead to drive customer service excellence.The RoleAs a Team Lead, you will be responsible for leading a team of customer service representatives, driving performance, and ensuring exceptional service delivery.Key ResponsibilitiesTeam Management:Lead and supervise a team to ensure adherence to performance standards,...
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Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeJob SummaryThis leadership role is responsible for guiding and leading a team of Customer Service Representatives towards achieving operational goals. Key ResponsibilitiesGuide and lead a large team of Customer Service Representatives to achieve operational goals including accurate order entry, timely response to requests, and effective telephone...