SAP IT Service Delivery Expert
1 week ago
Discover a challenging role as an SAP IT Service Delivery Expert, specializing in BASIS and service delivery. Join SAP, a global leader in enterprise software, and contribute to delivering exceptional services to customers worldwide.
About the RoleThis position requires a skilled professional with experience in SAP technology, specifically in BASIS and service delivery. As an SAP IT Service Delivery Expert, you will be responsible for ensuring seamless delivery of services to our clients. Your expertise will play a crucial role in maintaining strong relationships with customers and driving business growth.
Key Responsibilities- Safeguard and optimize customer investments in SAP Enterprise Cloud Services.
- Collaborate with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
- Act as the primary point of contact for the TSMs with the delivery organization.
- Ensure activity plans are created together with the TSMs and CDMs and address technical delivery challenges throughout the customer lifecycle.
- Bachelor's degree or higher in Computer Science, Engineering, or Information Management.
- 9+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
- Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
- Advanced technical background in Linux-based server operating systems.
- Project management skills to efficiently handle customer projects and resolve issues.
The estimated salary range for this position is between $120,000 and $180,000 per annum, depending on location and experience. Additionally, SAP offers a comprehensive benefits package, including health insurance, retirement savings, and opportunities for career growth and development.
We value diversity and inclusion at SAP and strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about delivering exceptional services and driving business growth, join our team and take your career to the next level.
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