Career Growth Specialist

2 days ago

Tiruchi, Tamil Nadu, India beBeeGrowth Full time ₹ 1,50,00,000 - ₹ 2,20,00,000
Job Title

We are seeking a highly skilled Career Growth Specialist to join our team.

The successful candidate will be responsible for developing and implementing strategies to drive customer success, working closely with cross-functional teams to achieve business objectives.

Main Responsibilities:

  • Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Help customers develop growth plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally.
  • Collaborate with Account management teams to secure contract renewals and expand usage across the customer's organization.
  • Lead Proof of Concepts (POCs) for upsells and participate in pilot results presentations, Quarterly Business Reviews (QBRs), and Annual Business Reviews (ABRs) with key accounts.

Requirements:

  • Minimum 5 years of experience in a customer-facing role with a proven track record of driving business growth, particularly in managing major accounts.
  • Technical experience in the cybersecurity field with good analytical and project management skills.
  • Proactive approach to problem-solving with the ability to make independent decisions.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
  • Ability to multi-task and thrive in a fast-paced environment.

Preferred Qualifications:

  • Strong understanding of the customer journey and ability to develop effective strategies to drive customer growth.
  • Experience working in a remote team environment.

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