Customer Service Representative

4 days ago


Gurgaon, Haryana, India Saathi Full time
About the Role
Saathi is looking for a talented Customer Service Representative to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Responsibilities:
- Manage inbound and outbound sales calls to potential and existing customers
- Achieve and exceed monthly sales targets and KPIs
- Maintain accurate customer records in the CRM system
- Provide product information and resolve customer inquiries
- Stay updated on product knowledge and market trends
- Ensure compliance with company policies and procedures

Requirements:
High school diploma or equivalent (bachelor's degree preferred)
Minimum 1-2 years of experience in a sales or customer service role
Proven track record of achieving sales targets
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities

What We Offer:
Competitive salary
Career growth opportunities and ongoing training

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