Financial Operations Specialist

5 days ago


Delhi, Delhi, India beBeeAccountsReceivable Full time ₹ 18,00,000 - ₹ 25,00,000
Key Roles and Responsibilities

This position oversees the entire accounts receivable process, ensuring timely and accurate invoicing, collections, and revenue recognition. The professional will manage billing processes for recurring subscription services and collaborate with cross-functional teams to ensure data accuracy.

  • Billing Management:
    • Oversee the billing process to ensure timely and accurate invoicing according to customer contracts and service terms.
    • Work closely with sales and operations teams to guarantee that contract data is correctly reflected in the billing system.
    • Maintain compliance with agreed-upon subscription schedules, applying discounts, credits, and taxes accurately.
  • Accounts Receivable Oversight:
    • Manage collections for overdue subscription accounts, following up with customers to resolve payment issues promptly.
    • Reconcile accounts and review aging reports to identify potential risks or disputes, recommending action plans.
    • Analyze and report on customer payment trends and account balances to provide insights into cash flow and potential credit risks.
  • Customer Service and Dispute Resolution:
    • Handle customer inquiries and disputes related to billing and subscriptions, working collaboratively to resolve issues and ensure customer satisfaction.
    • Process adjustments, credits, and refunds as necessary, adhering to company policies and customer agreements.
Requirements
  • Bachelor's degree in accounting, finance, or a related field, with a Certified Public Accountant (CPA) certification or pursuit thereof.
  • Three to five years of experience in accounts receivable, with a strong background in subscription-based models, such as SaaS or recurring billing.
  • Familiarity with recurring billing systems, like Zuora, Stripe, Salesforce Billing, or similar platforms.
  • Advanced Excel skills and experience with enterprise resource planning (ERP) tools, automation software, and other relevant technologies are beneficial.
  • Excellent communication skills, enabling effective interaction with internal teams and external customers.
  • A background in SaaS or subscription-based business models is advantageous.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • The ability to manage multiple priorities and meet deadlines in a fast-paced environment.


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