Service Excellence Manager
4 days ago
**Job Overview**
Fairfield Inn By Marriott is seeking a highly motivated and experienced professional to join our team as an Employee Experience Coordinator. In this role, you will be responsible for the development and implementation of training programs designed to enhance the skills and knowledge of our employees.
You will work closely with operational leaders to identify performance gaps and develop targeted training solutions. Your primary focus will be on ensuring that our employees have the skills and knowledge necessary to deliver outstanding service and exceed guest expectations.
- Assist in the evaluation of training programs
- Develop and implement training plans and budgets
- Ensure adult learning principles are incorporated into training programs
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Service Excellence Representative
2 days ago
Kolkata, West Bengal, India Career Comfort Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Career Comfort. As a key member of our customer support function, you will be responsible for delivering exceptional service to our clients. You will communicate with customers via phone, email, and chat, resolving their inquiries and issues in a timely and effective...
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Customer Service Excellence Specialist
7 days ago
Kolkata, West Bengal, India Jones Lang LaSalle Full timeWe are looking for a Customer Service Excellence Specialist to join our team at Jones Lang LaSalle. As a key member of our front desk team, you will play a vital role in providing exceptional customer service to our clients and colleagues.You will be responsible for managing the day-to-day operations of the front desk, including handling inquiries, resolving...
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Guest Service Excellence Associate
4 days ago
Kolkata, West Bengal, India Marriott Hotels & Resorts Full timeAbout Our CompanyMarriott Hotels & Resorts is a global hospitality leader, renowned for its commitment to excellence and innovation. We pride ourselves on creating memorable experiences for our guests, and we are always looking for talented individuals to join our team.Job SummaryWe are seeking a highly motivated and customer-focused Customer Care...
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Abakkus - Manager - Client Relationship
4 weeks ago
Kolkata, West Bengal, India Abakkus Asset Manager Private Limited Full timeExperience: 8-12 Years Abakkus Asset Manager Private Limited Abakkus is an alpha focused asset manager managing ~INR 37,000 crores in public markets and private equity strategies. Our offerings include Alternative Investment Funds across all three categories, Portfolio Management Services, Advisory Services for Domestic and Global Investors. In just 6 years...
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Abakkus - Manager - Client Relationship
4 weeks ago
Kolkata, West Bengal, India Abakkus Asset Manager Private Limited Full timeExperience: 8-12 Years Abakkus Asset Manager Private Limited Abakkus is an alpha focused asset manager managing ~INR 37,000 crores in public markets and private equity strategies. Our offerings include Alternative Investment Funds across all three categories, Portfolio Management Services, Advisory Services for Domestic and Global Investors. In just 6 years...
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Operational Excellence Manager
5 days ago
Kolkata, West Bengal, India Innover Digital Full timeJob Summary:The Operations Manager at Innover Digital is responsible for overseeing the day-to-day operations of business process outsourcing (BPO) functions, ensuring efficiency, quality, and client satisfaction.This role involves managing a team of supervisors, ensuring alignment with international service level agreements (SLAs), and driving continuous...
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Service Manager
3 weeks ago
Kolkata, West Bengal, India Motovolt Mobility Full timeJob Summary: We are looking for a Backend Service Manager to oversee after-sales service operations, ensuring high-quality customer support, service network management, and issue resolution for our electric two-wheeler products. The ideal candidate will have experience in service operations, technical troubleshooting, and process optimization in the EV or...
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Service Manager
3 weeks ago
Kolkata, West Bengal, India Motovolt Mobility Full timeJob Summary:We are looking for a Backend Service Manager to oversee after-sales service operations, ensuring high-quality customer support, service network management, and issue resolution for our electric two-wheeler products. The ideal candidate will have experience in service operations, technical troubleshooting, and process optimization in the EV or...
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Service Manager
1 week ago
Kolkata, West Bengal, India Motovolt Mobility Full timeJob Summary:We are looking for a Backend Service Manager to oversee after-sales service operations, ensuring high-quality customer support, service network management, and issue resolution for our electric two-wheeler products. The ideal candidate will have experience in service operations, technical troubleshooting, and process optimization in the EV or...
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Procurement Excellence Manager
6 days ago
Kolkata, West Bengal, India QIMA Full timeAbout the Role:We are seeking a strategic leader to oversee the procurement function for our testing and analysis operations. As a seasoned procurement professional, you will drive cost savings, improve supplier relationships, and ensure compliance with regulatory requirements.The successful candidate will have a deep understanding of procurement processes,...
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Support Excellence Expert
3 days ago
Kolkata, West Bengal, India BT Group Full time**Job Description**The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.**Main Responsibilities:**Implement specific Customer Service management plans under supervision.Create value-based...
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Delivery Excellence
11 hours ago
Kolkata, West Bengal, India Capgemini Full timeJob DescriptionJob DescriptionCapgemini is seeking a director level executive for Delivery excellence head role.Primary SkillsResponsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes. Creating a continuous improvement culture across the global BPO by fostering the Lean, digital...
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Customer Service Manager
5 days ago
Kolkata, West Bengal, India Freelancer Narendra Nath Biswas Full timeFreelancer Narendra Nath Biswas is seeking a Customer Service Manager to manage customer inquiries and provide timely responses to ensure customer satisfaction. The ideal candidate will have excellent verbal and written communication skills in English and Hindi.Responsibilities:Manage customer inquiries and respond in a timely mannerResolve customer...
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Ambassadors of Excellence
5 days ago
Kolkata, West Bengal, India Freelancer Narendra Nath Biswas Full timeWe are seeking highly skilled and dedicated individuals to join our team as Lounge Crew members at Freelancer Narendra Nath Biswas. As a member of our team, you will be responsible for creating a warm and welcoming atmosphere in the lounge area, ensuring it is clean, organized, and well-stocked with food and beverages.You will provide top-notch service to...
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Operations Excellence Lead
1 day ago
Kolkata, West Bengal, India COWRKS Full timeJob OverviewCOWRKS is seeking an Operations Excellence Lead to join our team. In this role, you will be responsible for leading the sales operations of our Converge campuses, developing and implementing sales strategies to drive revenue growth and improve operational efficiency.Key Areas of Responsibility:Develop and execute sales plans to meet or exceed...
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Service Delivery Manager
5 days ago
Kolkata, West Bengal, India Capgemini Full timeAbout the Role: This Service Delivery Manager position is ideal for a professional with strong process knowledge in workforce administration, employee data administration, and project management. The ideal candidate will possess excellent communication and leadership skills, with the ability to drive results and achieve exceptional customer satisfaction.Main...
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Operational Excellence Manager
6 days ago
Kolkata, West Bengal, India Amazon Full timeCompany OverviewAt Amazon, we are committed to delivering exceptional customer experiences. Our Fulfillment Centres play a critical role in making this happen. As an Area Manager, you will be responsible for managing the daily operations of our Fulfillment Centre, ensuring that we meet our high standards of efficiency, safety, and customer satisfaction.Key...
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Regional Service Manager
4 weeks ago
Kolkata, West Bengal, India Nothing Full timeWho are we? Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a...
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Automotive Production Excellence Manager
5 days ago
Kolkata, West Bengal, India Kiswok Industries Pvt. Ltd. Full timeJob DescriptionKiswok Industries Pvt. Ltd. seeks a seasoned Automotive Production Excellence Manager to lead our manufacturing efforts.ResponsibilitiesProduction Planning and Coordination: Develop and manage production schedules, allocate resources, and ensure smooth operation.Machining Process Expertise: Oversee CNC, VMC, and HMC machine operations, improve...
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Acquisition Manager
7 days ago
Kolkata, West Bengal, India Kotak Mahindra Bank Full timeJob DescriptionKotak Mahindra Bank is seeking a highly skilled Acquisition Manager - RL Sales to join our team. As a key member of our sales force, you will be responsible for enhancing the deposit pool from customers, establishing standards and delivering exceptional service. You will also be responsible for selling non-deposit products, cross-selling...