
Senior SAP SuccessFactors Module Specialist
1 day ago
We are seeking a seasoned professional to fill the role of SAP SuccessFactors Consultant. This key position will be instrumental in supporting and configuring core SuccessFactors modules, troubleshooting and resolving issues across multiple modules, and collaborating with stakeholders to deliver functional and technical solutions.
Key Responsibilities:
- Configure and maintain SuccessFactors modules: EC, RCM, ONB, and PMGM.
- Provide Level 2/3 support for issue resolution, root cause analysis, and performance improvement.
- Collaborate closely with Business HR stakeholders/Product Owner to gather requirements and provide functional/technical solutions.
- Handle day-to-day operational issues and configuration changes in a fast-paced environment.
- Support secondary modules such as LMS and reporting as required.
- Document changes, updates, and issue resolutions following internal IT change management protocols.
- Coordinate with SAP Support (SAP ONE Support Launchpad) for any escalated technical issues.
Requirements:
- Proven hands-on experience with configuration and support of SAP SuccessFactors modules: EC, RCM, ONB, PMGM.
- Good understanding of SAP SuccessFactors system architecture and data flow across modules.
- Working knowledge of LMS and reporting tools like Story Reports, Ad Hoc Reports, or Canvas is a plus.
- Ability to analyze and resolve issues independently with minimal supervision.
- Prior experience working within an internal IT team setup, supporting HR business functions.
Essential Skills:
- Passion for delivering high-quality results.
- Strong learning mindset and adaptability to evolving business needs and technologies.
- Proactive approach with a solution-oriented attitude.
- Excellent communication and interpersonal skills.
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