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Exceptional Events Leader Wanted

3 weeks ago

Ghaziabad, Uttar Pradesh, India beBeeClientServicing Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Client Servicing Lead - Events

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As a seasoned professional in the events industry, you will be responsible for managing client relationships, driving business growth, and delivering exceptional event solutions. Your proven track record of leading client servicing teams, building long-term partnerships, and ensuring client satisfaction across large-scale events, MICE, and experiential projects is essential.

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The ideal candidate will have a strong background in handling corporate clients and large-format projects. You will lead and mentor high-performing teams, utilizing your excellent communication, presentation, and interpersonal skills to achieve outstanding results. Your ability to work in a fast-paced environment, handling multiple accounts simultaneously, is crucial.

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We are seeking an individual with 8-12 years of experience in client servicing, preferably in the events, MICE, or experiential marketing industry. A bachelor's degree in Event Management, Mass Media, Marketing, or a related field is preferred. Prior experience with reputed event agencies handling marquee clients is also beneficial.

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You will collaborate closely with internal departments to ensure seamless execution of projects. Translate client briefs into actionable strategies, proposals, and event concepts. Drive business development by identifying upselling and cross-selling opportunities within existing accounts.

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A key requirement is your ability to anticipate client needs and proactively provide solutions to enhance satisfaction and retention. Track client satisfaction, resolve escalations, and provide regular updates to senior management.

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This is a unique opportunity to join our team and lead memorable experiences while building enduring client partnerships. If you excel in strategic thinking, team leadership, and client engagement—and thrive in delivering world-class client experiences—this role is perfect for you.

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Key Responsibilities:

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• Serve as the primary point of contact for key clients, building strong and trusted relationships.

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• Lead and mentor the client servicing team, ensuring alignment on client needs, deliverables, and expectations.

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• Collaborate closely with internal departments (creative, production, operations) to ensure seamless execution of projects.

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• Translate client briefs into actionable strategies, proposals, and event concepts.

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• Drive business development by identifying upselling and cross-selling opportunities within existing accounts.

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• Manage end-to-end client lifecycle—from pitch presentations and negotiations to on-ground delivery and post-event feedback.

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• Ensure all deliverables meet the highest standards of quality, timeliness, and budget adherence.

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• Anticipate client needs and proactively provide solutions to enhance satisfaction and retention.

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• Track client satisfaction, resolve escalations, and provide regular updates to senior management.

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Requirements:

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• 8-12 years of client servicing experience in the events, MICE, or experiential marketing industry.

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• Strong background in handling corporate clients and large-format projects.

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• Proven experience in leading and mentoring high-performing teams.

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• Excellent communication, presentation, and interpersonal skills.

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• Strong problem-solving and negotiation abilities.

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• Ability to work in a fast-paced environment, handling multiple accounts simultaneously.

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Preferred Qualifications:

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• Bachelor's degree in Event Management, Mass Media, Marketing, or a related field.

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• Prior experience with reputed event agencies handling marquee clients.

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• Strong understanding of event strategy, client engagement, and market trends.

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