Online Listings Specialist

6 days ago

Vellore, Tamil Nadu, India beBeeAdvertising Full time US$ 45,000 - US$ 60,000

Job Title: Product Listing Associate

Location: Remote Work Opportunity

Work Hours: 2:00 PM – 10:00 PM IST, Monday to Saturday

Holidays: US Public Holidays (Yearly 10)

Start Date: Immediate Start

Salary: Competitive Industry Rate

Experience: Minimum 1 year in a similar role required.

We are seeking a detail-oriented and proactive Product Listing Associate to support our e-commerce operations. This is a full-time remote role focused on creating and managing online postings, handling customer communication, and conducting research to support pricing and product accuracy. You will work closely with our sales team and play a key role in driving product visibility and customer satisfaction.

Key Responsibilities:

  • Create and manage product postings on platforms such as OfferUp, Facebook Marketplace, Craigslist, and other relevant channels.
  • Regularly track sold items and remove or update postings accordingly.
  • Maintain communication with the sales team to ensure accurate and up-to-date postings.
  • Enhance existing postings by adding more complete information and optimizing for customer engagement.

Customer Responses:

  • Respond to inquiries via OfferUp, Facebook, Craigslist, internal emails, phone calls, and voicemails.
  • Aim to respond within 24 hours to ensure timely and effective customer support.
  • Clarify questions and provide product-related details to facilitate smooth transactions.

Pricing & Item Research:

  • Conduct detailed research on received inventory items to determine brand, specifications, descriptions, and pricing benchmarks.
  • Recommend competitive pricing based on analysis.
  • Assist in preparing data for a seamless transition from item intake to Shopify uploads and final advertising postings.

Requirements:

  • Minimum 1 year of experience in online postings, customer service, or e-commerce operations.
  • Strong English communication skills—both written and verbal.
  • Highly organized, self-motivated, and capable of working independently during designated hours.

This is an excellent opportunity for individuals who enjoy working with product data, have strong customer interaction skills, and are looking for a remote work-from-home role in the e-commerce domain.

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