Advanced Cloud Architecture Specialist
1 day ago
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. It has been recognized as a market leader by top industry analysts and ranked by G2 as the #1 sales onboarding and training product.
We're seeking an experienced Technical Program Manager (TPM) for our Enterprise SaaS platform. As part of the Platform Engineering team, you will play a critical role in delivering a consistently world-class customer experience.
">In this role, you will take full end-to-end ownership of driving and orchestrating program execution, ensuring seamless alignment across product, design, engineering, and cross-functional teams to deliver high-impact outcomes. Your focus will be on eliminating execution roadblocks, managing risks, enhancing efficiency, and driving delivery excellence with a strong lens on scalability, reliability, and business outcomes.
">As a TPM, you will be responsible for:
">- Driving the delivery and execution of platform engineering roadmap (multiple medium to large-scale, complex projects) by imbibing a strategic outlook from the outset and partnering with engineering, product, design, QA, DevOps, and other cross-functional teams.
- Ensuring smooth execution of complex programs or programs with cross-stream dependencies, coordinating efforts across data engineering, ML, infra, security, compliance, and product teams.
- Facilitating technical discussions around architectural trade-offs, scaling challenges, and system performance with the goal of unblocking teams.
- Building and institutionalizing reusable frameworks and tools to enable predictable, repeatable execution in a fast-paced, dynamic environment.
- Periodically driving the health of the systems, Operational Readiness, and Incident Response Management.
- Working closely with engineering leaders to define, implement, standardize, and continuously evolve practices.
- Fostering a culture of agility, adaptability, resilience, speed, and continuous improvement, ensuring good practices and light-touch processes that accelerate from planning, execution, to launch and successful landing.
To succeed in this role, you should have:
">- Minimum relevant experience in TPM role: 8-10 years of experience, preferably in an enterprise SaaS/Cloud architecture.
- Strong technical foundation in System Design and Architecture, Distributed systems and microservices architecture, API design principles, Performance, Scalability and Security, Knowledge of Authentication vs Authorization, and Enterprise Integrations.
- Proficiency in leveraging AI tools and LLM-based solutions to enhance program efficiency, automation, and team productivity.
- Deep expertise in Agile and Lean methodologies, with experience driving their adoption across large-scale, cross-functional programs.
- Skilled in configuring and automating complex workflows and dashboards in project management tools like Jira, with proficiency in JQL.
- Ability to manage fast-changing priorities and bring clarity to ambiguity, common in AI development cycles.
Key Skills include structured problem-solving, a strong product and business mindset, proficient use of AI tools, deep expertise in Agile and Lean methodologies, and skilled configuration and automation of complex workflows and dashboards.
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