Data Science Strategist

1 day ago

Rajkot, Gujarat, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: AI Transformation Expert

Role Overview:

This leadership role oversees the implementation of enterprise-wide transformation initiatives, focusing on cost reduction, process efficiency, and quality improvement.

Key Responsibilities:
  • Strategic Transformation Leadership: Drive measurable outcomes in productivity, billable utilization, SLA adherence, and key customer experience metrics.
  • AI-Driven Innovation: Identify and champion use cases for AI technologies, including machine learning, generative AI, NLP, predictive analytics, and automation across key functions.
  • Process Reengineering & Six Sigma: Leverage Lean Six Sigma methodologies to redesign workflows, eliminate waste, and minimize variation in critical business processes.
  • Cross-Functional Program Execution: Partner with business leaders, operations heads, and IT stakeholders to successfully execute transformation initiatives that deliver tangible ROI.
  • Capability Building & Change Management: Lead the organizational shift towards greater digital maturity, focusing on areas like citizen development, AI literacy, and digital transformation.
Required Qualifications:

Education & Experience:

  • Bachelor's degree in engineering, Computer Science, or a related field (Master's preferred).
  • Six Sigma Black Belt certification (mandatory).
  • 12+ years of experience in BPO / KPO / Shared Services, with demonstrated ownership of large-scale transformation projects.
  • 5+ years of experience leading AI/ML initiatives, with a deep understanding of the entire model lifecycle, from development to deployment and AI governance.
Technical Skills & Expertise:
  • Proficiency in tools such as Python, SQL, Power BI, Tableau, with exposure to AI platforms.
  • Strong command of automation technologies, particularly RPA tools like UiPath, Blue Prism, or Power Automate.
  • In-depth knowledge of BPO metrics and operational challenges, especially in areas like Customer Experience (CX), Finance & Accounting (F&A), Risk Management, and Content Operations.

As an AI Transformation Expert, you will be responsible for driving strategic change within our organization. This includes identifying opportunities for AI-driven innovation, leveraging lean six sigma methodologies, and partnering with cross-functional teams to execute transformation initiatives.

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