Remote Client Service Operations Professional

2 weeks ago

Kolkata, West Bengal, India beBeeContract Remote Work Freelance Full time ₹ 7,50,000 - ₹ 15,00,000

You will be hired as a contract professional in our Client Service Operations team.

We operate remotely and value the ability to work from anywhere. You may need to travel to our office for business purposes or company events

As a Contract Professional, you will play a key role in ensuring the successful execution and management of ongoing projects. By supporting Account Managers and effectively communicating with clients, you will be crucial to our success. This position requires proficiency in both Japanese and English to handle client interactions and internal communications efficiently.

You will serve as the vital link between our clients and internal teams, ensuring clear communication and efficient project management.

Responsibilities:

  • Support Account Managers in managing ongoing projects.
  • Handle client queries in Japanese, translating and updating internal teams in English for seamless communication.
  • BUILD STRONG CLIENT RELATIONSHIPS BY UNDERSTANDING THEIR NEEDS AND PROVIDING TAILORED SERVICE OPTIONS.
  • Prepare service quotations and manage timely invoice submissions according to contracts.
  • Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
  • Identify and implement improvements in services, processes, and systems.

Qualifications:

  • N1/N2 level Japanese certification, reflecting advanced language proficiency.
  • 1-2 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus.
  • Advanced skills in MS Office, especially in Word and Excel.
  • Strong communication and organizational abilities, ensuring clear and efficient client interactions.
  • Proven adaptability to changing business needs, maintaining effectiveness in dynamic environments.

  • Client Servicing Executive

    1 week ago

    Kolkata, West Bengal, India italics Full time

    About italicsStarted in 2005 as a quaint venture, italics today is a boutique content marketing agency, serving as a quintessential one-stop shop for all things content. We're built upon the legacy of brilliant minds who think with sharp intellect and write with heartfelt creativity. italics has always upheld the tradition of excellence, embodying...

  • Manager - Client Servicing

    2 weeks ago

    Kolkata, West Bengal, India Span Communications Full time ₹ 90,000 - ₹ 6,50,000 per year

    Job Description: Manager – Client Servicing**About Span: **Span Communications is a leading advertising and communications agency, delivering impactful campaigns for government and corporate clients.Role OverviewWe are looking for an experienced Manager – Client Servicing for our Kolkata office to manage and nurture client relationships, particularly...

  • Client Servicing

    1 week ago

    Kolkata, West Bengal, India Toshniwal Inc Full time US$ 50,000 - US$ 1,00,000 per year

    We are hiring Client Servicing Executive with excellent communication skill who can manages relationships with clients, ensuring their needs are met through effectively. Coordinate with internal teams, client concerns, and maintain satisfaction.

  • Client Service Manager

    2 weeks ago

    Kolkata, West Bengal, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from Kotak Life InsuranceWe are having opening for CSM Client Service ManagerINTERESTED CANDIDATES CAN SHARE THEIR CV ON kli.nishmitha- OR CAN CONTACT ON Education: BCOM/BE/BTECH/BSC/BMSExperience - min 2yrsRoles and Responsibilities:• • Building up strong relationship with the middle & senior management of FIG clients by meeting them...

  • Client Support Professional

    2 weeks ago

    Kolkata, West Bengal, India beBeeClientSupportAssociate Full time ₹ 32,000

    Job Description:">We are seeking a highly skilled Client Support Associate to join our team.">This role involves providing exceptional support to our clients through various communication channels, including phone, email, and chat. ">The ideal candidate will have strong problem-solving skills, be able to multitask, and possess excellent oral and written...

  • Cybersecurity Professional

    1 week ago

    Kolkata, West Bengal, India beBeeCybersecurity Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Overview:We are seeking a seasoned cybersecurity professional to bolster our team's expertise in designing and implementing secure network infrastructures.Main Responsibilities:Ensure infrastructure operations meet customer-specific SLAs, identifying and implementing solutions to security-related incidents using tools and standards.Lead problem...

  • Digital Client Service Manager

    2 weeks ago

    Kolkata, West Bengal, India beBeeClientServices Full time ₹ 7,50,000 - ₹ 15,00,000

    Job DescriptionWe are seeking a detail-oriented Client Services Professional to manage day-to-day client communication and ensure seamless campaign execution.Act as the primary point of contact for assigned clients, ensuring timely communication and service delivery.Understand client requirements and effectively brief internal teams (creative, media,...

  • Operational Excellence Professional

    1 week ago

    Kolkata, West Bengal, India beBeeExcellence Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Operational Excellence ProfessionalAt the heart of our organization is a relentless pursuit of operational excellence. As an Operational Excellence Professional, you will play a vital role in driving business outcomes and enhancing the overall quality of our services.

  • Financial Services Professional

    7 days ago

    Kolkata, West Bengal, India beBeeInvestment Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job DescriptionWealth management involves providing tailored solutions to high-net-worth individuals, family offices, corporates, and institutions. As a professional in this field, your primary responsibility will be to handle day-to-day operational activities.Your RoleThis full-time position involves handling tasks such as account opening, trade execution,...

  • client service manager

    3 weeks ago

    Kolkata, West Bengal, India Randstad Full time

    Client Servicing Manager (CSM)Objective:To manage client communication and project execution for packaging design and artwork,ensuring precise translation of brand needs into technically sound, print-ready outputs. TheCSM will set up, monitor, and improve workflows from briefing to final approval, workingclosely with prepress, design, and print teams.Key...