Senior Client Liaison

Role Overview

We are seeking a seasoned Relationship Manager to drive business growth and customer satisfaction. This role will focus on developing and maintaining strong client relationships, identifying new opportunities, and collaborating with internal teams.

• Key Responsibilities:
• Customer Relationship Management:
• Develop and maintain strong relationships with existing and new customers to increase business growth.
• Provide exceptional customer service and support to ensure high levels of customer satisfaction.
• Business Development:
• Identify and pursue new business opportunities to achieve sales targets.
• Collaborate with internal teams to develop and implement effective marketing strategies.

Requirements

The ideal candidate will possess strong knowledge of the BFSI industry, particularly in retail banking, and professional experience working with small finance banks or similar institutions is preferred. Essential skills include excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills to analyze market trends.

• Essential Skills and Qualifications:
• Strong knowledge of the BFSI industry, particularly in retail banking.
• Professional experience working with small finance banks or similar institutions is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Strong analytical and problem-solving skills to analyze market trends.