Remote Infrastructure Engineer

1 week ago


Kannur, Kerala, India beBeeDesktop Full time ₹ 60,00,000 - ₹ 1,20,00,000

**Job Overview:**

We are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and ensuring the smooth operation of our desktop systems.

**Key Responsibilities:**

  • Provide round-the-clock technical support for desktops, laptops, and peripherals
  • Monitor and respond to incidents via ticketing system within SLA timelines
  • Perform remote troubleshooting and escalate unresolved issues
  • Support users across different time zones and ensure minimal downtime

**Requirements:**

  • 3+ years of experience in desktop support
  • Strong knowledge of Windows, Mac, and Linux operating systems
  • Ability to work in a rotational 24/7 shift environment

**What We Offer:**

  • A competitive salary and benefits package
  • The opportunity to work with a talented team of professionals
  • Professional growth and development opportunities


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