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Onboarding Solutions Expert
1 week ago
Acefone is a rapidly expanding company that provides cloud-based communication solutions to businesses across various industries. We strive to innovate and provide cutting-edge communications solutions that empower our clients to optimize communication, enhance productivity, and deliver exceptional customer experiences.
We have grown from an initial funding and incubation by Real Time Data Services (RTDS), a renowned global information technology consulting and solution provider, into an independent business entity with a strong foundation in cloud technology.
About the Role
This role involves working closely with customers to understand their business requirements and converting them into solutions. You will collaborate with cross-functional teams to deliver services effectively and troubleshoot technical issues during deployment and integration.
Your Key Responsibilities
- Collaborate with customers to understand their requirements and provide tailored onboarding solutions.
- Provide training and documentation to customers during the onboarding phase.
- Work closely with Sales and Support teams to ensure timely onboarding of customers and partners.
What We Offer
- A rapidly expanding company with opportunities for growth and development.
- A collaborative and dynamic work environment.
- The chance to work on cutting-edge technologies and innovations.
Requirements
- 4+ years of experience in similar field.
- Should be comfortable with rotational shifts, night/evening and weekly offs.
- Ability to work both independently and as part of a team.
