Luxury Housekeeping Professional

1 day ago

Vijayawada, Andhra Pradesh, India beBeeHousekeeper Full time ₹ 12,00,000 - ₹ 18,00,000

The role of the Corporate Housekeeping Manager is to set and maintain the highest standards of cleanliness, presentation, and maintenance across all properties.

This involves developing and monitoring housekeeping procedures, conducting detailed snag lists, advising on process flows, and ensuring consistent brand compliance across locations.

The incumbent will act as a strategic partner to unit leadership, providing operational support, training, and performance evaluations to enhance member and guest experience.

Key Responsibilities:

  • Developing and Implementing Housekeeping Policies: Develop, implement, and standardise housekeeping policies, procedures, and checklists across all properties.
  • Conducting Regular Property Audits: Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items.
  • Advising Unit Facility Managers: Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
  • Reviewing Housekeeping Schedules: Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
  • Collaborating with Engineering and Operations Teams: Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
  • Monitoring Facility Management Budgets: Monitor facility management budgets across properties, optimising manpower, inventory control, and chemical usage without compromising quality.
  • Supporting Recruitment and On-boarding: Support recruitment, on-boarding, and training of facility staff at unit level, ensuring skill development and service excellence.
  • Analysing Member and Guest Feedback: Analyse member and guest feedback related to housekeeping and initiate corrective measures.
  • Providing Periodic Reports: Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.

Required Skills & Qualifications:

  • Proven Expertise in Managing Housekeeping Operations: Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
  • Strong Eye for Detail: Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance.
  • Excellent Leadership and Coaching Skills: Excellent leadership and coaching skills to influence and guide unit-level teams.
  • Proficiency in Snag List Creation and Follow-up Tracking Tools: Proficiency in snag list creation and follow-up tracking tools.
  • Strong Coordination Skills: Strong coordination skills across multiple properties, with the ability to prioritise tasks effectively.
  • Proficiency in Vendor Management: Proficiency in vendor management including vendor negotiation, performance monitoring, and cost optimisation.
  • Knowledge of Sustainable Cleaning Solutions: Knowledge of sustainable cleaning solutions and modern housekeeping technology.

Preferred Qualifications:

  • Bachelor's Degree in Hotel Management or Related Field: Bachelor's degree in Hotel Management or related field.
  • 8–12 Years' Experience in Housekeeping Leadership: 8–12 years' experience in housekeeping leadership within luxury hospitality.
  • Multi-property or Corporate-level Experience Preferred: Multi-property or corporate-level experience preferred.

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