Network-Data Center-Datacenter Management-Systems Integration Specialist

4 weeks ago

Bengaluru, Karnataka, India NTT DATA Services Full time

Job Title: Network-Data Center-Datacenter Management-Systems Integration Specialist

About the Role:

We are seeking a highly skilled Network-Data Center-Datacenter Management-Systems Integration Specialist to join our team in Bangalore, India. As a key member of our IT team, you will be responsible for providing complete administration of the Microsoft 365 environment and its capabilities, including Exchange, SharePoint, OneDrive, Teams, and PowerApps.

Key Responsibilities:

  • Implement and support security policies, such as data retention.
  • Provide L2/L3 support for end users experiencing problems with Office 365 applications and services.
  • Review, test, monitor, and make recommendations for standard O365 practices areas for improvement.
  • Manage anti-spam filtering, logging, and email tracking and transport rules.
  • Manage user accounts, licenses, and permissions in accordance with company policies.
  • Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.
  • Perform scripting administration tasks and reporting using PowerShell.
  • Perform migrations and deployments related to the building, upgrade, and maintenance of O365 environment.
  • Manage user's mobile devices through Mobile Device Management (MDM) solutions (MS Intune).
  • Create user guides and instructional documents for end-users; Train team members on how to use Office 365 effectively.
  • Backup and Recovery of O365 environment
  • Troubleshooting technical issues such as email delivery failures or authentication problems.
  • Managing the deployment of new features or functionality after they have been tested in a staging environment.
  • Need Strong Active Directory (including ADFS and Azure AD) and Group Policy configuration and troubleshooting expertise.
  • Need Strong experience with Azure Active Directory and Azure Rights Management
  • Monitoring and Reporting: Monitor system performance and usage to ensure optimal performance and availability. Generate reports on system usage, security, and compliance.
  • Security and Compliance: Implement and manage security settings and policies to ensure compliance with company and regulatory standards. Handle security incidents and perform regular security audits.
  • Support and troubleshooting client/server environments, server Health check, PowerShell commands/scripts, bulk reports, monitoring parameters, backups etc.
  • Server maintenance/upgrades-Patching, RU/CU's, security updates, server installation/deployment, configuring components and software integration.
  • Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management. Service management and service level management
  • Steady state support to the messaging infrastructure, handling on-call responsibilities, complex issues, escalations, server maintenance activities etc.
  • Should have Good Experience in Customer Coordination (understand customer needs and providing solutions).
  • Working within the IT team and closely with other business units, you will be a strong communicator and quickly understand the needs of the business, to ensure the infrastructure is underpinned with the best technologies and processes. The role will be a balance between project and BAU work.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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