Telecaller Documents Verification Specialist

1 week ago


Bengaluru, Karnataka, India 2coms Full time
Job Summary

We are seeking a detail-oriented and motivated Telecaller Documents Verification Specialist to join our team at 2coms. The ideal candidate will be responsible for interacting with customers and ensuring the accurate and timely verification of documents according to Standard Operating Procedures (SOP) set by the State Registration Department.

The Telecaller Documents Verification Specialist will play a crucial role in meeting assigned targets, maintaining accuracy, and following up diligently for timely closure. Key responsibilities include:

  • Ensuring timely completion of all verifications and reporting in compliance with outlined processes. Experience in Document Verification is an added advantage.
  • Timely follow-up and closure of assigned verification checks and cases.
  • Convincing customers to upload necessary documents within minimal time.
  • Fair command of English, Hindi, and any southern language.
  • Communicating professionally and courteously with customers.
  • Flexibility in doing rotational shifts.
Requirements

To be successful as a Telecaller Documents Verification Specialist, you should have:

  • Proficiency in Hindi is mandatory. Knowledge of Kannada and Telegu is advantageous.
  • At least 1 year of experience in documents verification or a similar role.
  • Education equal to or above PUC (12th pass).
Benefits

This role offers a competitive salary of approximately $26,400 per annum, along with benefits including general shift timings, rostered off days, and opportunities for growth and development.



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