Documents Verification Specialist

4 weeks ago


Bengaluru, Karnataka, India 2coms Full time
About Client

2coms is an Indian multinational ride-sharing company that operates in various business verticals, including financial services and cloud kitchens.

Role: Documents Verification Executive (Voice)

We are seeking a motivated and detail-oriented document verification agent to join our team. The ideal candidate will be responsible for interacting with customers and ensuring the accurate and timely verification of documents according to the Standard Operating Procedures (SOP) set by the State Registration Department.

Job Summary

The Document Verification Agent will play a crucial role in meeting assigned targets, maintaining accuracy, and following up diligently for timely closure.

Responsibilities:

  1. Ensure timely completion of all verifications and reporting in compliance with the outlined processes.
  2. Timely follow-up and closure of assigned verification checks and cases.
  3. Convince customers to upload necessary documents in minimal time.
  4. Have a fair command of the language (English, Hindi, and any southern language).
  5. Communicate with customers professionally and courteously.
  6. Be flexible in doing rotational shifts.

Requirements

Proficiency in English and Hindi is mandatory. Knowledge of Kannada and Telegu is advantageous.

1+ year of experience in documents verification or similar role.

Education should be equal to or above PUC (12th pass).

Benefits

Salary: Max 2.76 lpa.

Shift: General (Candidate must be flexible to work as per process requirements).

Weekly Off: Roaster Off.



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