RPA Operations Specialist

Key Accountabilities and Main Responsibilities

• RPA Configuration Expertise
• To Drive Process Automations: Responsible for delivering process automations as part of the global continuous improvement program across business operations.
• Strategic Focus
• Evaluate Business Processes: Identify and evaluate potential business process improvements to enhance productivity and profitability.
• Operational Management
• Program Oversight: Oversee and manage the program of work to ensure successful deployment into production and meet operational readiness requirements.
• Compile Briefing Information: Prepare briefing information for effectively running steering committees, working groups etc.
• Risk and Dependency Management
• IDentify and manage risks and dependencies and effectively manage these across internal departments as necessary.
• Redesign Critical Business Processes
• IDentify and redesign critical business processes to support exponential growth.
• Project Schedule Development
• Develop and implement a project schedule to meet project objectives within an agreed time frame.
• Business Process Analysis
• Analyse business processes and identify opportunities for automation using Blue Prism and Power Automate.
• Automation Solutions Development
• Develop and maintain automation solutions to automate business processes and workflows.
• Documentation Maintenance
• Develop and maintain documentation of automation solutions, including process flows, testing procedures, and deployment instructions.
• RPA Value Proposition
• Analyse business processes, identify automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy.
• Benefits Realization Monitoring
• Ongoing monitor of benefits realized as part of the delivery's and recommend optimizations to improve automation efficiencies.
• People Leadership
• Maintain strong communication and liaison with key internal stakeholders (both Business and IT) to facilitate productive working relationships.
• Relationship Building
• Build strong relationships and actively collaborate across functions to support the achievement of objectives.
• Performance Evaluation
• Liaise with business executives and stakeholders to evaluate overall performance against targets and make necessary adjustments.
• Requirement Gathering
• Work with the client for requirement gathering & create requirement specification documents.
• Development Team Collaboration
• Work closely with development team to ensure requirements are accurately mapped and suitable for development.
• Governance and Risk Management
• Define performance measures that will determine the effectiveness of implemented strategies and identify areas for strategic improvement.
• Effective Governance Implementation
• Implementing effective governance for project tracking and reporting to ensure timely and appropriate generation, collection, dissemination, storage, tracking reports and financial information.

Requirements:

• The overall experience of 5-7 years in business analysis and project management with minimum 2-3 years in RPA domain.
• Minimum 3 years of experience in analysing and improving business processes using automation solutions.
• Certification in Blue Prism and Power Automate.
• Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines.
• Strong understanding of Blue Prism and Power Automate and experience in developing automation solutions using these platforms.
• A track record in and/or proven ability to work on the delivery of programs of works.
• Experience in designing and developing automation solutions to automate business processes and workflows.
• Experience of Requirements Capturing to support a Robotic Process Automation (RPA) implementation.
• Excellent Communication Skills
• Strong presentation and excellent communication skills including written and verbal.
• Ability to communicate clearly and effectively with colleagues and clients at all levels.
• Exceptional Executionary Skills
• Enthusiastic, engaging and inspiring.
• Ability to liaise with senior level stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions.
• Meeting Facilitation
• Ability to control meetings and ensure the attendees are focussed on achieving the predefined objectives.
• Continuous Improvement Focus
• Good communication (verbal & written), ability to produce clear accurate documentation & stake holder management skills.