Atlassian Consultant Expert

3 weeks ago

Chennai, Tamil Nadu, India Cprime Full time
Job Title: Atlassian Consultant Expert

About the Role:

We are seeking an experienced Atlassian Consultant Expert to join our team at Cprime. As an Atlassian Consultant Expert, you will be responsible for helping our clients with installations, configurations, upgrades, and migrations of Atlassian tools, including Jira Software, Jira Service Desk, Confluence, BitBucket, and key third-party add-ons.

Key Responsibilities:

* Setting up new environments to host Atlassian applications, including Server and Data Center
* Assisting clients with new environment setup based on best practices and recommendations
* Installations and configurations of new Atlassian applications
* Upgrades of existing Atlassian applications to the latest versions
* Migrations of existing Atlassian applications from existing to new environments
* Consolidations of multiple Atlassian applications and environments
* Migrations from 3rd party tools into Atlassian applications
* Migrations to/from Atlassian Cloud
* Installations and configurations of external authentication systems, such as AD, LDAP, SAML, SSO, OKTA, OneLogin, etc
* Installations and configurations of third party add-ons for Atlassian tools to provide enhanced capabilities
* Provide support to client administrators and users to ensure the success of implemented solutions
* Troubleshoot various issues and problems and design creative technical solutions

Requirements:

* 3-5 years of experience with configuration and administration of Atlassian Products
* Hands-on experience setting up, managing, upgrading, and migrating Atlassian tools in Server and Data Center environments
* Hands-on experience with Infrastructure setup for both Server and Data Center environments
* Working experience consolidating multiple Atlassian environments
* Working experience migrating Atlassian tools to/from Atlassian Cloud
* Deep experience with Linux and Windows-based operating systems
* Prior system administration experience and understanding of associated concepts like networking, access, storage, database, resource management
* Able to analyze and review current environments to determine potential areas of improvement
* Conceptual and practical knowledge of SDLC and Agile Frameworks
* Demonstrate excellent communication skills (written and verbal) including the ability to effectively communicate with internal and external customers
* Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment
* Ability to manage multiple clients and deliverables at any given time through effective time management and planning
* Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment
* Experience in consulting and solution-based professional services, is a huge plus

What We Offer:

At Cprime, we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement:

Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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