Voice Support Specialist

2 weeks ago


Mumbai Bengaluru Bangalore, India beBeeCustomer Full time
International Voice Support Role

We are seeking motivated individuals for a dynamic customer support position in our international voice process. This role is ideal for enthusiastic candidates looking to start their careers in customer service and provide high-quality support to clients.

Responsibilities
  • Provide exceptional customer support via voice communication to international clients.
  • Resolve customer queries and issues in a timely and efficient manner.
  • Maintain a high level of professionalism and empathy while interacting with customers.
  • Document and track customer interactions in the system accurately.
  • Collaborate with team members and other departments to enhance customer experience.
Skills and Qualifications
  • Excellent verbal communication skills in English.
  • Strong listening skills and the ability to understand diverse accents.
  • Basic computer skills and familiarity with customer support software.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Problem-solving skills and a customer-centric mindset.
  • Flexibility to work in rotational shifts, including weekends and holidays.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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