Information Technology Operations Technician

1 day ago

Kolkata, West Bengal, India beBeeIT Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Opportunity: IT Support Specialist

Job Description

We are seeking a skilled IT professional to provide comprehensive support across systems, networks, servers, and cloud platforms.

This role involves managing day-to-day IT operations, troubleshooting complex issues, ensuring security compliance, and supporting business applications and user needs.

Key Responsibilities:
  • System & User Support
    • Provide end-to-end support for desktops, laptops, printers, and mobile devices.
    • Manage user onboarding, offboarding, and access controls (Active Directory, Intune, O365).
    • Troubleshoot hardware, OS, and application issues.
  • Networking & Infrastructure
    • Configure, manage, and troubleshoot firewalls, routers, and switches.
    • Maintain and monitor network security and connectivity.
    • Support VPN, Wi-Fi, and remote access solutions.
  • Server & Application Support
    • Manage and maintain Windows Servers, Exchange, and SharePoint environments.
    • Perform backup and recovery operations using Veeam.
    • Support SQL Server databases (basic administration, backup, monitoring).
  • Cloud & Security
    • Administer Microsoft 365 (O365, Teams, OneDrive, SharePoint Online).
    • Manage Azure services including Intune, Azure AD, Defender, and Azure DevOps (pipelines, repos, artifacts, boards).
    • Build and maintain CI/CD pipelines in Azure DevOps for automation, testing, and deployment.
    • Monitor and enhance security posture to comply with CMMC and ISO 27001 standards.
  • Compliance & Documentation
    • Maintain IT documentation, SOPs, and asset registers.
    • Ensure compliance with organizational IT security policies and international standards.
    • Assist with internal and external IT audits.

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