Customer Service Ambassador Intern

1 week ago


Meerut, Uttar Pradesh, India beBeeCandidate Full time ₹ 28,80,000 - ₹ 48,00,000

Job Role: Support Ambassador, a role that combines customer service and candidate outreach to enhance the overall candidate experience.

As a Support Ambassador, you will play a key part in managing candidate interactions, verifying documentation, and ensuring that all communications are handled with professionalism and empathy.

You will be responsible for:

  • Be a candidate advocate, addressing inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
  • Collaborate with cross-functional teams to address candidate needs and enhance the overall experience.

Requirements:

  • Strong written and verbal communication skills.
  • Basic understanding of customer support and/or candidate management.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

Additional benefits include:

Health insurance, remote work setup, and an employee recognition program.

This is a full-time internship opportunity with 9-hour working days and a minimum 9-month duration.


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