Operations Support Specialist
4 weeks ago
Wells Fargo is seeking a professional to support the operations of our banking services. In this role, you will be responsible for performing moderately complex operations duties, including data collection, report preparation, and coordination of projects. You will utilize the company's internal operations to perform duties and provide guidance to employees regarding personnel policies and procedures.
Required Qualifications:
- 2+ years of operations support experience or equivalent demonstrated through work experience, training, military experience, or education.
Job Expectations:
- Implement product and service offerings, review and execute wire service requests, and update account information that impacts pricing and revenue.
- Analyze and implement exception and complex requests, respond to queries from business partners, and perform routine administrative and customer support tasks.
- Interact with team members, peers, and manager on procedures, review and verify implementations executed by peers, and partner with manager on walkthroughs with business partners and risk teams.
- Follow established policies, procedures, and regulatory requirements, adhere to productivity and quality standards, and follow steps and procedures to ensure risk controls are met.
We Value Diversity:
At Wells Fargo, we believe in diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates. We strive to create a culture that values and respects the differences of our employees, customers, and communities.
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