Customer Experience Representative

6 days ago

Gurgaon, Haryana, India beBeeInvestment Full time ₹ 15,00,000 - ₹ 25,00,000
Customer Experience Representative

We are seeking a skilled professional to deliver exceptional customer service and contribute to the growth of our organization.

Job Summary:

The ideal candidate will be responsible for sorting out queries from prospective and existing investors, ensuring they can invest with confidence. Key responsibilities include playing a key role in shaping customer perception and promoting investment.

Key Responsibilities:
  • Take ownership of resolving queries from prospective and existing investors.
  • Shape customer perception and promote investment.
Requirements:
  • Effective written and oral communication skills.
  • Strong knowledge of financial products.
  • Good coordination skills and ability to work with different teams.
  • Minimum 2 years of experience in the finance industry.
  • NISM certification is an added advantage.

We are looking for a talented individual who can deliver exceptional customer experiences, work collaboratively, and contribute to the growth of our organization.

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