Senior Software Engineer

2 weeks ago

Chennai, Tamil Nadu, India Intelsat Full time
Transforming the Customer Experience

At Intelsat, we are revolutionizing the customer experience by creating and bringing to market new products and services based on globalized connectivity without boundaries. Our innovative team is responsible for defining new products with the performance, features, and flexibility required to open new profitable markets and drive new revenue streams.

As part of our team, you will play a crucial role in ensuring that satellite configuration is optimized to maintain an operational environment that supports the designated role and beam strategy. You will recommend and implement changes to ensure that service performance meets customers' expectations and support capacity grooming plans, transitions, and various other projects.

Your Responsibilities

  • Coordinate with the Asset Management Planning team to optimize and maintain the operating environment to derive the highest performance for our assets.
  • Coordinate the configuration of spacecraft payload to support commercial opportunities and support an optimal noise environment.
  • Command assets to configure transponders as required by commercial opportunities.
  • Analyze, approve, and issue transmission plan updates for customer leases.
  • Maintain accuracy of service loading in the inventory system at the link level.
  • Assess customer performance as stated in transmission plans.
  • Support the implementation of tactical and strategic grooming projects that optimize utilization of satellite capacity.
  • Support the Network Operations Center to resolve interference events that impact customer services or impair inventory for sale, including on-call duties on a periodic basis.

Requirements

  • Bachelor's Degree in Electrical, Communications Engineering, Physics, Math, or equivalent.
  • At least 3 years of relevant experience in satellite telecommunications, including experience in satellite payload and earth station performance.
  • Experience running link budget analysis and tools.
  • Computer literacy with MS Office, Excel, and PowerPoint.
  • Demonstrated aptitude to quickly learn proprietary systems and software programs.
  • This is an on-call position.
  • Ability and willingness to work occasional extended hours based on department activity.

Your Success in this Role

  • Ability to translate and present technical information to both technical and non-technical audiences.
  • Strong analytical and problem-solving skills required. Ability to manage competing priorities and handle multiple projects with guidance, as appropriate.
  • Ability to independently and effectively manage competing priorities and multiple projects.
  • Effective interpersonal skills and well-developed communication skills (oral, written, listening).
  • Ability to facilitate discussions to drive decision making across multiple stakeholder groups.

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