Store Operations Manager

4 weeks ago


Kolkata, West Bengal, India Naukripay Full time
Job Description:

As a Store Manager at Naukripay, you will be responsible for overseeing the day-to-day operations of our retail store. This includes managing inventory levels, ensuring products are priced and displayed correctly, and maintaining a secure and hygienic retail environment.

Key Responsibilities:
  • Inventory management: Ensure the store has the right amount of products to meet demand.
  • Financial management: Create and manage the store's budget, monitor expenses, and ensure the store meets its financial goals.
  • Customer service: Set customer service standards, resolve customer complaints, and ensure staff members are trained to provide exceptional service.
  • Staff management: Hire, fire, and manage staff, providing training to increase staff knowledge and maintain productivity.
  • Sales and marketing: Evaluate sales data, interpret trends, and project future sales. Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Safety and compliance: Create a secure and hygienic retail environment, ensuring both personnel and clients are safe. Ensure the store complies with legal requirements.
  • Communication: Communicate effectively with employees and customers.

Requirements:
  • Graduation

About Naukripay:
Naukripay is a leading retail company dedicated to providing exceptional customer service and a wide range of products. We are committed to creating a positive and inclusive work environment for our employees.

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