Senior Specialist
1 month ago
We are seeking a highly skilled Specialist - EUC Imaging to join our team at Alstom. As a key member of our EUC Imaging team, you will be responsible for building and deploying Windows 11/10 Autopilot & SOE services, ensuring functional requirements are met.
Key Responsibilities:- Develop and implement deployment strategies for Win 11/10 Autopilot & SOE services.
- Design and deploy Microsoft Windows 11/10, Intune, SCCM/MECM, and Autopilot technologies.
- Collaborate with the Operating System, Active Directory, GPO, and Applications teams to draft and finalize design documents.
- Review and incorporate changes into Alstom Images, including fixes, updates, and upgrades.
- Work on in-place upgrade strategies for Win 11 & Win 10 based on Microsoft releases.
- Support the development and verification of test methods for Autopilot & SOE images.
- Develop detailed test procedures and instrumentation to minimize risk within the test plan.
- Provide logical diagnostic skills to troubleshoot and resolve complex technical issues.
- Monitor SNOW ticket queues, troubleshoot, and resolve tickets.
- Deploy SCCM with CO management and maintain engagement with business, IT partners, and stakeholders.
- Contribute to new SOE Builds/migration and upgrades.
- Graduated with a Bachelor's degree in Engineering, Science, or Technology.
- At least 10-14 years of experience in IT, with majority in Autopilot & SOE/Imaging, Intune, OS Migrations, and OS troubleshooting.
- Hands-on experience with related domain is an added advantage and preferred.
- Good communication and vendor management skills to interact with business across the globe.
- Fluent in English, with ability to work with autonomy in an international environment.
- Experience in ITIL processes and framework.
- Ability to collaborate, influence, and motivate cross-functional teams.
- Team player with ability to adapt to change, including shifting and competing priorities.
Alstom is a global leader in the transportation sector, offering a complete range of transportation systems, from high-speed trains to electric buses and driverless trains. We design and manufacture infrastructure, signalling, and digital mobility solutions. Joining Alstom means joining a truly global community of over 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
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