Product Customization Manager

4 days ago

Nellore, Andhra Pradesh, India beBeeCustom Full time ₹ 10,00,000 - ₹ 14,00,000

About Jaipur Rugs:

This company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics. They focus on artisan empowerment, sustainability, and global design thinking.

They are looking for a detail-driven professional to manage and lead custom order lifecycles. This role requires close collaboration with designers, production teams, artisans, and clients to deliver high-end, customized products that meet aesthetic, technical, and delivery specifications.

  • The ideal candidate will be a B.FTech graduate from NIFT, with 4–5 years of experience in merchandising, preferably with exposure to custom/bespoke products, textiles, or luxury design.
Key Responsibilities:
  1. Manage the end-to-end execution of custom and bespoke orders, including design interpretation, sampling, costing, production timelines, and final delivery.
  2. Coordinate with clients, designers, and internal design teams to understand product specifications, material preferences, color palettes, and technical requirements.
  3. Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
  4. Develop and maintain custom order trackers, T&A calendars, and internal coordination sheets to ensure timely delivery.
  5. Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
  6. Ensure strict adherence to quality and compliance standards for all custom products.
  7. Support pricing strategies, balancing product value with profitability.
  8. Work closely with sales and marketing teams to provide updates, sample approvals, and production status.
  9. Provide post-delivery feedback and continuous improvement insights for process optimization.
Required Skills and Qualifications:
  • B.FTech from NIFT (mandatory)
  • 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector
  • Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods
  • Excellent understanding of custom order workflows – from client brief to production to delivery
  • Strong communication and coordination skills with fluency in both English and Hindi
  • Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems
  • Eye for detail, strong problem-solving skills, and a customer-first mindset
  • Ability to work independently and manage multiple projects simultaneously
PREFERRED ATTRIBUTES:
  • Experience working with artisan-based production or luxury/customized product environments
  • Interest in sustainable and ethical production processes

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