ServiceNow Field Service Management Expert
5 days ago
We are looking for a seasoned expert to lead our ServiceNow Field Service Management (FSM) efforts at Write Your Destiny Consultancy Services LLP. As a Senior ServiceNow FSM Specialist, you will play a critical role in designing, implementing, and optimizing FSM solutions that drive business efficiency and effectiveness.
Key Responsibilities- Design, implement, and optimize ServiceNow FSM solutions to meet business needs
- Collaborate with stakeholders to translate business requirements into technical specifications
- Configure and customize the FSM module to integrate with other ServiceNow modules and external systems
- Provide technical leadership and guidance on best practices for ServiceNow FSM
- Analyze and optimize existing field service processes to improve efficiency and effectiveness
- Develop and implement standard operating procedures for field service operations
- Create and maintain comprehensive documentation for FSM solutions and processes
- Bachelor's degree in computer science, Information Technology, or related field
- CIS certification is mandatory
- Additional ServiceNow certifications are a plus
Estimated Salary Range: $120,000 - $160,000 per year
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