ServiceNow Field Service Management Expert

5 days ago


Bengaluru, Karnataka, India WRITE YOUR DESTINY CONSULTANCY SERVICES LLP Full time

We are looking for a seasoned expert to lead our ServiceNow Field Service Management (FSM) efforts at Write Your Destiny Consultancy Services LLP. As a Senior ServiceNow FSM Specialist, you will play a critical role in designing, implementing, and optimizing FSM solutions that drive business efficiency and effectiveness.

Key Responsibilities
  • Design, implement, and optimize ServiceNow FSM solutions to meet business needs
  • Collaborate with stakeholders to translate business requirements into technical specifications
  • Configure and customize the FSM module to integrate with other ServiceNow modules and external systems
  • Provide technical leadership and guidance on best practices for ServiceNow FSM
  • Analyze and optimize existing field service processes to improve efficiency and effectiveness
  • Develop and implement standard operating procedures for field service operations
  • Create and maintain comprehensive documentation for FSM solutions and processes
Requirements and Qualifications
  • Bachelor's degree in computer science, Information Technology, or related field
  • CIS certification is mandatory
  • Additional ServiceNow certifications are a plus

Estimated Salary Range: $120,000 - $160,000 per year



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