User Experience Research Specialist

22 hours ago

Delhi Mumbai Kolkata, India beBeeUserExperience Full time ₹ 5,00,000 - ₹ 8,00,000
Job Title: User Experience Research Specialist

At the heart of our organization is a passion for creating exceptional user experiences. As a User Experience Research Specialist, you will play a pivotal role in shaping the direction of our products by uncovering user behaviors, pain points, and needs.

  • Collaborate with cross-functional teams to inform product decisions with actionable insights.
  • Plan and execute qualitative and quantitative research studies to gain a deeper understanding of user behaviors.
  • Develop and maintain participant databases, ensuring accuracy and data privacy compliance.
Responsibilities

Research Operations:

  • Manage the end-to-end process of user research participant recruitment and gratuity administration.
  • Develop and implement effective participant management systems.

User Research Execution:

  • Conduct user research activities, including interviews, usability testing, surveys, and contextual inquiries.
  • Collaborate with designers and engineers to integrate research findings into product development.

Insights and Collaboration:

  • Deliver research insights through clear reports, presentations, and workshops.
  • Collaborate with stakeholders to ensure research findings align with business goals.

Accessibility and Inclusion:

  • Advocate for inclusive research practices, ensuring all user groups are represented.
Requirements

We are seeking a highly skilled and experienced User Experience Research Specialist who possesses:

  • 3-5 years of experience in user research, participant recruitment, or related roles.
  • Proficiency with research tools and platforms such as UserTesting, Optimal Workshop, or Dovetail.
  • Strong organizational skills with experience in participant management and incentive programs.
  • Excellent communication skills to present findings to diverse stakeholders effectively.

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