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Training Initiatives Specialist

3 weeks ago

Gulbarga, Karnataka, India beBeeDevelopment Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview

This role is responsible for designing, developing, and overseeing training initiatives to enhance service excellence, operational efficiency, and brand compliance across multiple hotel properties.

  • Create and deliver core training programs for onboarding, brand standards, guest service, compliance, and operations at assigned hotels.
  • Tailor training content to reflect the needs and culture of each property while maintaining brand alignment.
  • Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats.
  • Ensure consistency in training quality across all properties.
  • Collaborate with hotel department heads and HR teams to conduct training needs assessments.
  • Monitor and analyze performance data, guest feedback, and quality audit scores to identify training gaps and improvement areas.
  • Develop targeted learning solutions based on business objectives and performance outcomes.
  • Deliver leadership development programs for supervisors, managers, and high-potential team members.
  • Provide coaching to hotel leadership teams on training techniques, team engagement, and performance management.
  • Support succession planning by identifying internal talent and preparing them for future roles.
  • Ensure all team members are trained in mandatory programs including health & safety, security, compliance, and brand-specific training.
  • Monitor compliance with training requirements and maintain accurate records across all properties.
  • Partner with corporate training teams to roll out new initiatives and ensure adherence to standards.
  • Establish strong working relationships with General Managers, HR teams, and department heads at each hotel.
  • Foster knowledge-sharing and best practices across hotels.
  • Support pre-opening training plans for new hotel openings or renovations.