
Learning and Leadership Expert
2 weeks ago
We are seeking a dynamic and experienced learning professional to lead our Learning & Development function.
The successful candidate will be responsible for designing, developing, and delivering training programs to enhance patient experience, service excellence, team work, and leadership capabilities.
- Develop a comprehensive L&D strategy aligned with business objectives, patient care standards, and industry trends.
- Establish a structured learning roadmap for different employee levels.
- Design and deliver behavioral and leadership training programs for employees across all levels.
- Implement onboarding behavioral training programs for new employees to ensure smooth integration.
- Design and implement leadership development programs for departmental heads and high-potential employees.
- Facilitate executive coaching programs for emerging and existing leaders.
- Establish training assessment metrics and conduct post-training evaluations to measure impact.
- Gather feedback from participants and stakeholders to improve program effectiveness.
- Analyze training ROI and business impact to ensure alignment with organizational goals.
- Graduation/Post-graduation in any discipline.
- Minimum 12 years of experience in a service-related industry; contributed to or managed the end-to-end Learning and Development Function.
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