Content Operations Specialist

1 day ago


Bengaluru, Karnataka, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

The Content Operations Specialist plays a pivotal role in ensuring seamless content delivery and quality standards are met. As a hands-on leader, you will oversee a team of operators responsible for technical QC, ingest content into Deluxe platforms, and employ thorough quality testing programs.

Key Responsibilities:
  • Manage daily scheduling to ensure efficient utilization of operators
  • Act as a hands-on contributor, engaging in production tasks and driving issue resolution to enhance operational efficiency and output quality
  • Analyze monthly delivery metrics and advise management on performance and issues
  • Maintain and present team metrics and monthly quality performance at individual and team levels
  • Support the Manager in highlighting operational risks and areas for improvement
Required Skills and Qualifications:
  • Excellent clerical skills and attention to detail
  • Strong communication and problem-solving skills
  • Good knowledge of Microsoft Office Applications (Word, Excel, Outlook)
  • Basic knowledge of Mac and PC navigation, Linux a plus
Benefits:
  • Flexibility to work in any shift
  • Opportunity to drive cross-training and upskilling initiatives for the team
  • Chance to participate in team-building activities promoting camaraderie
Others:
  • Must have excellent time management skills
  • Can communicate clearly and effectively in spoken and written English


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