Customer Service Ambassador

3 hours ago

Warangal, Telangana, India beBeeOpportunity Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

We are seeking a talented Process Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide prompt and efficient service to clients.

The successful applicant will support customers via Chat, email, and other support tools, resolving issues and providing third-party app support & testing. This role requires strong problem-solving capabilities, logical reasoning, and the ability to work on weekends and public holidays.

This position involves exposure to explicit content and requires resilience and maturity. Our employees' well-being, health, and safety are taken care of, with necessary support and resources available.

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Requirements
  • Diploma/Advanced/Higher/Graduate Diploma in any field
  • Effective, clear, and professional written communication in English
  • Fresh graduate or candidate with experience in service support/related field
  • Ability to commit to 24 X 7 rotating shift
  • Flexibility to take on multiple tasks, problem-solving/critical thinking skills
Benefits
  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Others

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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