Automobile Service Consultant
5 days ago
We are seeking a highly skilled Service Adviser to join our team at SWASTIK PLACEMENT AGENCY.
This is a full-time opportunity with an estimated salary range of $55,000 - $70,000 per annum, depending on experience.
Job Responsibilities:- Greet customers upon arrival at the parts and service center, directing them to an available mechanic for prompt assistance.
- Collaborate with mechanics to discuss necessary repairs, exploring cost-effective alternatives when possible.
- Provide customers with comprehensive information about aftermarket and OEM part options, ensuring they make informed decisions.
- Respond to customer inquiries regarding service outcomes, consulting with mechanics as needed.
- Inform customers about warranty protections and potential cost savings, empowering them to make wise choices.
- Help customers weigh the pros and cons of trading in their vehicle versus repairing it through our shop.
- Oversee and manage the service center's workflow and scheduling, ensuring seamless operations.
- Notify customers of any changes to their service schedule or inform them when their vehicle is ready for pickup.
We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment. If you're passionate about delivering exceptional customer service and managing complex workflows, we encourage you to apply.
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