Customer Service Representative

4 weeks ago


Ahmedabad, Gujarat, India The Career Company Full time
Job Title: Telecaller

Description:

At The Career Company, we are seeking a highly skilled and motivated Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, convincing them to book vehicle inspections, and handling customer inquiries with a professional attitude.

Key Responsibilities:

- Make outbound calls to potential customers using provided leads and databases.
- Convince customers to book vehicle inspections, which are offered free of charge.
- Answer questions related to the services and handle customer inquiries with a professional attitude.
- Achieve daily/weekly targets for calls and bookings.
- Record customer details and feedback accurately in the system.

Requirements:

- Excellent communication skills in Hindi, English, or regional languages.
- Experience in tele sales or customer support is preferred, but freshers are welcome to apply.
- Ability to build rapport with customers over the phone.
- Strong persuasion and negotiation skills.
- Basic computer skills to manage customer data and use internal systems.

Benefits:

- Fixed salary with potential incentives based on performance.
- Opportunity to work in the growing automobile industry.
- On-the-job training and career growth opportunities.

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