
International Client Care Associate
5 days ago
Global Support Specialist
Location: Malad & Thane
About the RoleWe seek highly skilled professionals to provide top-notch support to our international clients across multiple markets.
Key Responsibilities- Deliver exceptional customer service via phone, email, and chat.
- Offer accurate information and effective solutions to client inquiries.
- Maintain high standards of quality, communication, and professionalism.
- Achieve performance targets including customer satisfaction, response time, and productivity.
- Collaborate with team members and adhere to company policies and compliance standards.
Requirements
- Excellent verbal and written English skills.
- Strong customer handling and problem-solving abilities.
- Comfortable working in night shifts and rotational shifts across US/UK/Australia time zones.
- Freshers and experienced candidates welcome.
- Immediate joiners highly preferred.
Benefits
- Competitive compensation package.
- Opportunities for career advancement in international processes.
- Exposure to global clients and best practices.
- Supportive work environment.
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