International Client Care Associate

5 days ago


Mumbai City Thane Mumbai, India beBeeCustomer Full time ₹ 2,16,000 - ₹ 5,04,000

Global Support Specialist

Location: Malad & Thane

About the Role

We seek highly skilled professionals to provide top-notch support to our international clients across multiple markets.

Key Responsibilities
  • Deliver exceptional customer service via phone, email, and chat.
  • Offer accurate information and effective solutions to client inquiries.
  • Maintain high standards of quality, communication, and professionalism.
  • Achieve performance targets including customer satisfaction, response time, and productivity.
  • Collaborate with team members and adhere to company policies and compliance standards.

Requirements
  • Excellent verbal and written English skills.
  • Strong customer handling and problem-solving abilities.
  • Comfortable working in night shifts and rotational shifts across US/UK/Australia time zones.
  • Freshers and experienced candidates welcome.
  • Immediate joiners highly preferred.


Benefits

  • Competitive compensation package.
  • Opportunities for career advancement in international processes.
  • Exposure to global clients and best practices.
  • Supportive work environment.

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