Digital Marketing Operations Lead

4 weeks ago


Gurgaon, Haryana, India Publicis Groupe Full time

Publicis Groupe is seeking a seasoned Digital Marketing Operations Lead to oversee the execution of campaign management, resource allocation, and client relationship development.

Key Responsibilities:
  • Ensure quality delivery aligns with defined Service Level Agreements (SLAs)
  • Primary point of contact for escalations, addressing issues, and providing action plans
  • Maintain optimal resource utilization and keep internal and external stakeholders informed
  • Drive team adherence to internal and external tools and processes
  • Foster a motivated team through regular touchpoints and team engagement activities
  • Demonstrate attention to detail with strong verbal, written, and visual communication skills for various audiences
  • Lead, mentor, or provide quality assurance for team members
  • Exhibit ownership and responsibility for client budget management and performance monitoring
  • Stay up-to-date with industry news and developments, analyze trends, and document best practices in Paid Social across web and mobile platforms
  • Collaborate with team members and supervisors to meet goals
  • Assist in preparing pitches for new clients
  • Participate in or lead brainstorming and status calls with agency stakeholders
  • Drive new tests, analyze performance, and provide insights on improvement opportunities
  • Oversee strategic bidding and budget management
  • Forecast market needs, plan product launches, and campaigns
  • Possess strong knowledge and hands-on experience with online marketing tools and best practices
  • Demonstrate team and client management skills
  • Be a subject-matter expert in Paid Social
  • Effectively manage time and possess strong analytical, critical thinking, and problem-solving skills
  • Demonstrate proficiency in advanced Excel, Word, and PowerPoint
  • Showcase strong interpersonal and communication skills
Requirements:
  • Any graduate degree, preferably in Marketing, Digital Technologies, Business Management, or a relevant field
  • A minimum of 4 years of experience in Biddable media domain expertise
  • At least 1 year of team management experience
  • Self-sufficiency and ability to motivate teams

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on location and experience. If you are a driven professional with a passion for digital marketing, we encourage you to apply.



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