Enterprise Digital Workspace Expert

We are a leading digital transformation company with a vision to become the most sought-after niche player. Our mission is to co-create success with our customers, partners and community. We strive to maintain integrity with our employees and customers. Every action we take is driven by value.

You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization.

We are hiring a talented Endpoint Infrastructure Administrator to join our team. This role offers opportunities for professional growth and development.

Experience - 3-5 years

Skillset: GPMC, DHCP, DNS, Entra ID (Azure AD), Active Directory Domain Services (ADDS), Microsoft Endpoint Configuration Manager (MECM/SCCM) infrastructure, endpoint onboarding, configuration, deployments, updates, compliance, component-based troubleshooting, registry-level diagnostics, routers, switches, LAN/WAN environments, PowerShell scripts, SQL queries, Microsoft Intune, package deployment, Autopilot.

Mandatory Qualifications:

• Bachelor's/Master's degree in computer science, Information Technology, or related field with 3–5 years of relevant experience in Windows administration and the technologies listed below.
• Advanced proficiency in PowerShell scripting and SQL query writing.
• Demonstrated ability to troubleshoot and resolve networking issues, with familiarity in core concepts such as IP addressing, DNS, and DHCP.
• Solid understanding of LAN/WAN architecture, including hands-on experience with routers, VLAN configuration, and VPN setup and support.
• Advanced expertise in Windows registry analysis and component-based troubleshooting to diagnose and resolve complex OS and endpoint issues.
• Strong analytical thinking and problem-solving skills, with a proactive approach to identifying root causes and implementing effective solutions.
• At least foundational knowledge of Power Tools and Nexthink for endpoint analytics, monitoring, and remediation within Agile team environments.
• Proficiency in PowerShell scripting for automation and system management tasks.
• Experience with Group Policy Management Console (GPMC) for centralized policy configuration and deployment.
• Working knowledge of Entra ID (formerly Azure AD) for identity and access management in hybrid environments.
• Hands-on experience with Active Directory Domain Services (ADDS) for user, group, and policy administration.

In this role, you will:

• Deliver a highly optimized and stable digital workspace experience by performing advanced, component-based troubleshooting of Windows OS and endpoint systems to enhance user productivity.

• Take ownership of the end-user computing environment, ensuring performance, reliability, and user satisfaction.

• Collaborate with internal teams and third-party vendors to resolve technical issues and ensure timely support and service delivery for users and engagement teams.

• Safeguard the desktop environment by evaluating and responding to security alerts, vulnerabilities, and industry risks.

• Enforce service levels and standards for end-user computing platforms, including software distribution and device deployment.

• Design and implement endpoint solutions that align with business requirements, coordinating testing and production rollouts.

Required Skills

Key Responsibilities

• Perform advanced, component-based troubleshooting for Windows OS, including registry-level diagnostics, system performance analysis, and resolution of complex endpoint issues.

• Manage and administer core infrastructure components: GPMC, DHCP, DNS, Azure Active Directory (AAD or Entra ID), Active Directory Domain Services (ADDS), and Microsoft Endpoint Configuration Manager (MECM/SCCM).

• Provide expert support for LAN/WAN environments, including routers, switches, and networking protocols (TCP/IP, DNS, DHCP).

• Develop, maintain, and optimize PowerShell scripts to automate administrative and operational tasks.

• Write and optimize SQL queries for system reporting and data analysis.

• Monitor endpoint health, remediate configuration and performance issues, and proactively address potential risks.

• Document technical procedures, configurations, and troubleshooting steps for internal knowledge sharing.

• Collaborate with cross-functional teams in an Agile environment to deliver scalable and secure IT solutions.

• Oversee endpoint onboarding, configuration, deployments, updates, and compliance to ensure system reliability and security.

Certifications (Preferred any one or more)

• Microsoft Certified Professional

• Microsoft Certified Solution Associate

• Microsoft Certified: Endpoint Administrator Associate (MD-102)

• Microsoft Certified: Azure Administrator Associate (AZ-104)

• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)